Streaming Media

Hoopla

How do I sign up for Hoopla?

1. Visit the website
2. Click Sign Up, and select Akron-Summit County Public Library as your home library.
3. You will have to enter your library card number, your library card PIN, a valid email address (remember one email address per library card) and create a password.
4. Click Sign Up Now button and you are ready to go!

Why can't I register multiple cards on one email address? I already have a Hoopla account for another library and it would be easier to remember one email login for both cards.

Unfortunately you can't streamline everything into one email address. Hoopla treats all the cards on an account as one. Regardless of which library you select in a drop down list on the account, all the cards on that account will be charged for each checkout. To make sure you have access to all your available checkouts, use a different email address for each card.

Can I use Hoopla in the library?

You are able to stream Hoopla content on library computers, but remember the time limits are still in place.

Which devices can I use to access Hoopla?

You can access content in the following ways:

• On your home computer through the Hoopla website - Internet Explorer 8 and 9, Firefox version 8 and newer, Google Chrome, Safari.
• On a library computer - but remember time limits!
• On a smart phone with the Hoopla app - iPhone 3GS, 4, 4S, 5C, 5S, and Android phones.
• On a tablet or other mobile device with the Hoopla app - iPod Touch 4th Gen or newer, iPad 2 and newer, and Android devices with Android OS 4.0 (Ice Cream Sandwich) and newer.

What kind of content can I access through Hoopla?

Hoopla provides commercial free streaming audio visual content, ebooks and comics appropriate for adults, teens and children. There's something for everyone! Music and audiobooks are available on the same release date as they are in regular stores and online. Many older and classic titles are available too.

How long can I access my title?

When does the month begin?

Hoopla is based on the calendar month. Your monthly allowance of 10 checkouts resets the last day of the month at 7:01 PM Eastern using UTC - Universal Time Coordinate. UTC is not affected by daylight saving time and will stay the same all year long.

How do I know how many titles I have left this month to check out?

To find out how many items you have borrowed during the current month as well as the number of items you may still borrow, go to Account Notes:

• On a computer: Click on your email address (on the top right of the screen) and click on Account Notes.
• Android app: Go to Settings >> Account Notes >> Monthly Usage
• Apple app: Go to Settings >> Lending History

RBDigital Streaming Video on Demand

Use your library card to stream unlimited video! Just borrow a 7-day pass to one of the options available through RBDigital - Acorn TV, Qello Concerts or IndieFlix.

It is a simple two-step process.  Basically you initially log in through RBDigital and then log in directly to the service to activate your 7-day pass.

• Set up your RBDigital Account with your library card, email and password on a computer (currently cannot start from the app). From that point forward you will use your email/password combination to login.
• If you already have an RBDigital account, you just need to sign in.
• Once in your RBDigital account – either on the app or online, select which streaming option you want to access.
• Follow the prompts from the service you selected. Once you have the account set up, you should be able to access their service from the RBDigital App and wherever the streaming service is available – Roku, Amazon Fire, mobile device with a browser, Apple TV, etc.

There is a limit to how many passes the library has available each week. If they are all in use, you will see a message encouraging you to try again later.

These services are streaming only and require broadband access. When using the RBDigital app, check the settings and select “wi-fi only” to avoid using mobile data.